# Any Questions? We are here to answer you

# Frequently Asked Questions

HOW DO I MAKE DEPOSIT?

To deposit funds in your trading account, it's quick and simple. For your convenience you may choose one of the several available deposit methods To make a successful deposit. please follow these steps.

- Log in to your account.
- Click on the DEPOSITS button in the DASHBOARD section.
- Choose the deposit option And follow the steps to complete your transaction.

HOW LONG DO I NEED TO WAIT FOR MY DEPOSIT?

Your deposit will be reflected when your transaction has been completed (i.e after the finance department has confirmed your deposit).

How do I create my account?

Registration process is very easy and will take a few moments to complete. Simply click the SIGN UP button and fill in all the required fields.

How do I make a withdrawal?

To make a withdrawal request click on menu, then WITHDRAW button and input the required details to withdraw.

How long does it take to process my withdrawal?

Once we receive your withdrawal request we process immediately and send to your crypto wallet.

Can I have more than one account?

Yes you can have more than one account

How many times can I make a deposit?

Yes, you can make as many deposit as you want on any of our investment plans except the starter plan where you can only invest 3 times after which you make a choice to continue investing with us or not.

Can I upgrade my active investment to a higher plan?

Yes you can upgrade your active investment to a higher plan.

How can I earn refferal commission?

You can earn refferal commission by inviting someone with your refferal link. Your Refferal link is shown in your dashboard.

How can I keep my account active?

You can keep your account active if you have an active deposit.

I forgot my password, how can I reset this?

Upon clicking the forgot password link on the login page, password reset information will be forwarded to your email address for your password to be reset.

Can I withdraw both my profits and capital after my mining section is completed?

Yes, you can withdraw both your profit and capital.

How do I get the company official wallet address for transfer?

The company official wallet address will reflect after clicking on make Nexascale deposit.

How do I make reinvestment?

Kindly fellow the same procedure of making an investment but select your payment method as account balance.

How long does it take my deposit to be verified?

Your deposit will be verified immediately your deposited coins reflect in the company official wallet address.

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###### Email

support@nexascalelimited.site